Refund policy
Refund & Return Policy
At Ninety+, we want you to shop with confidence. If you're not completely satisfied with your purchase, we're here to help.
Returns
We accept returns within 30 days of the original purchase date. To be eligible for a return:
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The item must be unused, unworn, and in its original packaging.
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You must provide proof of purchase (order number or receipt).
To initiate a return, please contact us at [your email address] with your order details.
Damaged or Defective Items
If your item arrives damaged or defective, please email us at [your email address] with:
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A photo or video clearly showing the damage.
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Your order number.
Once we verify the issue, we will offer either:
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A replacement item, or
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A full refund, depending on your preference.
Additional Notes
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Shipping costs for returns (unless due to a damaged or incorrect item) are the responsibility of the customer.
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Refunds are issued to the original payment method once the return is received and inspected.
If you have any questions or need help with your return, don’t hesitate to reach out — we’re always here for fellow fans.